When an organization experiences a loss of value or service, there can be many variants as to the cause.
If that organization is transitioning to a new system or technical architecture, that variant becomes less of a mystery. Lack of proper change management is likely the root cause. At its very core, proper change management ensures users commit to a more efficient way of working and modify long-established habits and behaviors.
Connecting users early on and building an internal community of engagement is essential to that commitment.
Without this commitment and without this community, users may likely resist, disengage, or even self-terminate. The ripple effects can be enormous, yet they trickle down to one inarguable simple fact: loss of productivity for the organization and loss of revenue.
Organizational changes can partially be integrated and realized through technology; however, a significant portion needs to be realized by the individual manager and user population affected by the organizational and IT changes. For that reason, it is critical that a change management strategy is enhanced with a user adoption strategy.
Oracle User Adoption Services helps customers translate the organizational changes into actionable activities at the user and manager level.
With an emphasis on minimizing resistance and optimizing the adoption of new processes, Oracle User Adoption Services will not only lay the ground work for successful change management, but also increase productivity.
Learn more about Oracle User Adoption Services.
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